If you need to exchange it for the same item, send us an email at the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit (less a 30% restocking fee and shipment related fees (i.e., shipping, interceptions, etc.) will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer without prior authorization. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Custom orders, perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. Custom orders may require in-person inspection, buyer agrees to pay for shipping until a determination is made. Custom built orders (built to order) require a more rigorous process and are not guaranteed a refund. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If necessary, you can easily change the insole and the shock absorbing inserts.Īvailable in other colours by special order.Our policy lasts 30 days. The 5° inclination provides a perfect riding position for long distances. The special design of the pyramid profile provides a perfect grip even in water, mud and sand and prevents their accumulation. Venice XTRAIL stirrups have a versatile pyramid profile and are suitable for all shoes used in endurance riding. The Venice XTRAIL stirrups are equipped with 4 innovative shock absorbers specially designed for endurance riding, ensuring maximum comfort for the rider who rides on the saddle for many hours. The Safety mechanism is opened by the foot in the case of a fall, the foot eases out of the stirrup which returns back to the closed position automatically. Tech Stirrups are manufactured with high-quality metal and have the widest opening available in the market.

Endurance stirrups